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News & Communications

Christmas and New Year Hours

Please note that from December 24 to January 4 some of our collection centres will be closed, and some will have different closing times. All collection centres are closed on Christmas Day and New Years Day. For a full list of our collection centre hours over the holiday period, read more below: Read more

Ponsonby Collection Centre has Closed

Please be advised that as of Friday 27 November our Ponsonby collection centre is now permanently closed. Our lease at 202 Ponsonby Road in Ponsonby has expired. We apologise for any inconvenience and until we find an alternative location, encourage you to use whichever Labtest collection centre is most convenient for you. Currently, the nearest […]

Latest Update for Pre-Departure Travellers

COVID-19 tests required for pre-departure travellers There continues to be an increasing number of international flights departing from Auckland, including some destinations with a foreign government requiring COVID-19 clearance testing for departing passengers.  The process to ensure passengers receive their results in a timeframe to enable them to depart remains unchanged – for operational reasons […]

Update: Rainui Collection Centre has Relocated

Our Rainui Collection Centre has moved! We are now located in new premises at 419 Swanson Road (co-located with smile Dental) Please note the change to our opening hours too – We are open Monday to Friday from 9am to 1pm & 1.30pm to 5pm (closed between 1pm-1.30pm)

Urgent Update: Pre-Departure COVID-19 Testing

Urgent Update:  Pre-Departure COVID-19 PCR Testing for China-Bound Flights Departing from New Zealand Labtests perform COVID-19 PCR testing at the laboratory in Mount Wellington, Auckland.  Please note that we endeavour to process samples for pre-departure testing (separate samples collected 48hours and then 24hours prior to departure)  on the day they are received at the laboratory, […]

Laboratory Update 1st October 2020

COVID-19 alert level two update Screening of patients Labtests continues to screen patients attending collection centres during alert level two.  For the safety of both patients and staff, patients who respond ‘yes’ to the following questions will be asked to return home and contact their referrer for advice or instructions: Fever or felt feverish in […]

Herculean efforts by lab staff to meet COVID-19 testing demands

Since four new community cases were confirmed in Auckland on 11 August, Labtests has been inundated with COVID-19 tests. General manager Chris Davey, medical director Gary McAuliffe and Susan Smith, head of department of microbiology and molecular talk to reporter Zahra Shahtahmasebi about meeting this demand and what their experience of the COVID-19 pandemic has been like. […]

Patients presenting at collection centres

Dear Patient We are unable to perform your blood test today if you have symptoms of a respiratory tract infection e.g. coughs, colds, fevers AND/ OR answered yes to any of the following: Fever or felt feverish in the last 2 daysCurrently have one or more of the following symptoms:CoughingFeeling breathless   Sore Throat  Cold Symptoms   Runny NoseHave you […]

Apo E Genotype Testing

We have been advised that Canterbury Health Laboratories will introduce Pathologist review for all Apo E Genotype requests from 1st September 2020 We have been advised the criteria for acceptance is: Appropriate requests from specialist neurologists, psychiatrists, geriatricians, geneticists, cardiologists, and chemical pathologists will be approved.For requests from General Practitioners the clinical indication for testing […]

Correct use of swabs for COVID-19 testing

Biohazard bag transport for COVID-19 swabs Feedback has been received that transport media provided with the Noble Bio swabs is leaking.  This is not the case – the CTM will not leak if the lid is put back on correctly. ** IMPORTANT INSTRUCTIONS FOR NOBLE BIO SWAB USERS** The lid must be screwed back on […]