Contact Us

Labtests welcomes your feedback, issues, suggestions or praise. As your comments are valued and assist us to provide a quality service, we have a dedicated Communications Coordinator who will ensure all issues are followed up.

There are a number of ways in which you can communicate with us:

  • Complete the “contact Labtests” form above
  • Phone our Contact Centre on 09 574 7399
  • Write a letter and post to Labtests, P O Box 12049, Penrose 1642, Auckland

All feedback/complaints received are logged, fully investigated and you will receive a response.

Contact Details

Labtests is here to help you.  We can be contacted in a variety of ways.

Our Physical Address is:
Labtests Laboratory and Head Office
37- 41 Carbine Road
Mt Wellington, Auckland 1060.

Our Mailing Address is:

PO Box 12049
Penrose, Auckland 1642.

Our Collection Centres cover greater Auckland.  
View our Collection Centre Locations.

Our Main Phone Number is:
09 574 7399

Our Results Inquiry Line is:
09 574 7398

Result Enquiries is a 24 hours / 7 days per week service 

Our Fax Line for Home Bookings is:
09 5747383

For Add-On Tests:
09 574 7399 - Option "1"

Lab Courier Enquiries:
09 574 7399 - Option "2"

7am to 11pm, Monday to Friday
8am to 7pm, Saturday and Sunday

Home Visits Enquiries
09 574 7399 - Option "3"

8am to 6pm, Monday to Friday
8am to 12pm Saturday

Special Test Bookings
09 574 7399 - Option "4"
8am to 6pm, Monday to Friday

Download our Key Contacts Sheet