IMPORTANT: Pre-departure COVID testing

This following information is for people receiving their test at their GP or other medical practice. If you are getting your test through our Test to Travel service, the below information does not apply to you.

Due to the high volumes of public health response COVID-19 testing during the Omicron outbreak, Labtests requires all pre-departure COVID-19 travel testing from GPs or medical practices to be delivered directly to the laboratory to guarantee travellers receive their results in time. Delivery directly to the laboratory will ensure it is identified quickly.

  • Please ensure your collection time and date have been recorded on both the sample and the request form.
  • It must be transported directly to Labtests, Specimen Services, 37-41 Carbine Rd, Mt Wellington.
  • This option is available Monday to Saturday from 9.30 am to 2.00 pm and Sunday: 9.30 am to 12.00 pm.
  • We cannot guarantee results will meet traveller’s required time-frames if tests are not delivered direct to the laboratory.

IMPORTANT: Please DO NOT deliver travel samples with any other tests – this only slows out process down. All other tests will be collected as usual. Please do not phone the contact centre to expedite results.