Labtests provides digagnostic testing under contract to the Auckland Regional District Health Board as per contractual requirements your results are sent to the Healthcare provider who requested the Tests. Your healthcare provider is the best person to interpret your results.
Labtests is committed to protecting your privacy. You have the right to access your health information ensuring that the information is only released to those entitled to receive it. This statement provides you with information on what information we collect, who we share it with and your rights to correct it.
We collect and exchange information about you with your doctor, midwife, healthcare professional or any other person or organisation you authorise to make a request for laboratory testing. We also obtain information from other organisations within the health sector, as well directly from you.
We hold information about you for the purposes of identification; confirming and securing funding; and the reporting of test results
We use this information for the purposes of: undertaking tests and communicating the results; to secure funding for those tests; and to provide assistance to healthcare providers acting on your behalf in planning your healthcare.
We may use these details to send you information about healthcare related products and services that may be of interest to you. We will not sell or provide this information to any non Healthscope companies. You may opt-out of this if you wish.
You have three options for obtaining your test results;
If you wish to "self request" a test, the results will only be provided to you.
You can request a copy of your results at the time your sample is collected or go to a Collection Center later.
You need to complete the Request for Results form; provide identification. This is required for each set of results you require, except if you have a repeat request from your referrer.
Labtests cannot take these requests by phone.
Only patients who self manage chronic health conditions and who's healthcare provider has completed an Enrolment Form are able to receive this service by Contacting Us or calling 09 574 7399.
If you have any concerns about access to your test results, you may write to our Privacy Officer, requesting access to your information: Privacy Officer, P.O. Box 12049, Penrose, Auckland