Our Values

Labtests operates under the following STAR values;

S ervice Excellence

• We strive to provide the highest standard of health care
• We look for new opportunities/ways to improve our care and service
• We seek to understand and exceed expectations

T eamwork and Integrity

• Our workmates know they can rely on the team
• We are open and honest in all our communications with each other
• We embrace constructive feedback and recognise achievements
• We earn each others' respect and receive it in return

A spiration

• We look to the future, always ensuring that we have stable platforms from which to build
• Continuous learning and creativity are integral to our jobs and the success of our company
• We are proactive and innovative in response to new and emerging industry and community opportunities and needs

R esponsibility

• We are accountable to our colleagues, our patients and stakeholders, our company and our shareholders
• Our decisions are made with a balanced focus on financial security and service excellence
• Services are delivered in a way that incorporates the principles of Treaty of Waitangi and acknowledges cultural diversity.
• We earn each others' respect and receive it in return